Reviews
Response from the owner:Thank you Janet.
Excellent customer service as always, highly recommended dealership!
Response from the owner:Thank you Mike.
Response from the owner:Thank you Carol.
Great service thank you
Response from the owner:Thank you Taiya and Phillip.
Five star goes to Heather in Service Department at Chevy on Island Highway. Her connection of client customer care and kindest demeanour was much appreciated. And this fur baby was given attention by staff, throughout the company and given lots of dog treats.
Response from the owner:Thank you DM. Heather is a great member of our Team.
Just a brief note thanking Jenner Service Dept. for their excellent, consistent work on my Suburbans over the years. I'm obviously happy with the vehicle and continue with them, and frankly even more importantly the quality of the servicing that Jenner has provided me over the years.
THANK YOU JENNER, especially Mike & Baljit!
THANK YOU JENNER, especially Mike & Baljit!
Response from the owner:Thank you John. We really appreciate this and great to hear that Steve and the Team looked after you.
I may not have purchased my vehicle from Jenner Chevrolet, but Aidan McAllister who was my sales broker made what can be a painful experience, absolutely remarkable. He was attentive, transparent and listened. He didn't try to oversell but discussed issues relevant to my needs and wants as they related to the vehicle I was interested in. I would recommend Aidan without hesitation.
Response from the owner:Thank you Mark. Great to hear that Aidan took the time to assist you. He's a great young man and we're lucky to have him.
Not a terrible experience. Brought our vehicle for its included oil change and other maintenence. The appointment was supposed to take 2 to 3 hours but only ended up being 1.25 hour. No loaner vehicle option. When I pointed out when I pointed out some scratches on the windshield cause by the faulty from factory wiper, I was told that because I was at 21000 km I was over the 20000 km they couldn't help me also they don't do windshields. I was basically told a new windshield deductible is 200 so just do that....... Overall they were friendly and fast but seemingly quite dismissive.
Response from the owner:Nick, thank you for this review of your experience. It is important for us to know about situations like this so we can learn from them and be better. We do have Loaner vehicles for situations like this, but they both could have been out with other customers. But, we could have communicated that better with you.
Thanks again and we will learn from this.
Thanks again and we will learn from this.
Absolutely amazing experience. My partner and I bought a car from Aidan and let me tell you the amazing treatment, experience, and care we received from him. He was knowledgeable, experienced, and clearly cared about us and our interests. We 100% recommend him and the dealership to anyone who is interested in buying a new car.
Update Jan 18, 2026: We recently needed to purchase a second car, and without hesitation, we reached out to Aidan again because of the incredible service he provided us the first time. Once again, Aidan was absolutely amazing—professional, caring, and genuinely focused on making the experience easy and stress-free. His honesty, attention to detail, and willingness to go the extra mile made us feel confident and valued as customers. So we happily purchased our second car from him. Highly recommend working with Aidan if you’re looking for exceptional service and someone you can trust.
Update Jan 18, 2026: We recently needed to purchase a second car, and without hesitation, we reached out to Aidan again because of the incredible service he provided us the first time. Once again, Aidan was absolutely amazing—professional, caring, and genuinely focused on making the experience easy and stress-free. His honesty, attention to detail, and willingness to go the extra mile made us feel confident and valued as customers. So we happily purchased our second car from him. Highly recommend working with Aidan if you’re looking for exceptional service and someone you can trust.
Response from the owner:Thank you Julia. We are lucky to have Aidan on the Team and he's great at taking care of our customers. Thanks again and enjoy.
The staff at Jenner was the definition of five star service. I would recommend this dealership to anyone who’s buying a car.
Response from the owner:Thank you very much Trevor. We are very luck to have the Team that we do.
