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Silverado 1500
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Encore GX ST
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Encore GX ST

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Hand holding car keys in dealership, with blurred cars in the background, symbolizing vehicle purchase.
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Excellent
My last service experience was extremely inconvenient of which is to Long to explain by Message. At this time after being a faithful customer, might be time to move on.

I am editing my review, as the Management has reached out to me of which I expressed
my recent experience and my explanation was taken very seriously and sincere apologies expressed. That meant a lot and
I do enjoy my Buick Encore and as I have estsblished a few yrs. relationship with this dealership, I would hope to continue being a customer with Jenner.
The entire team at Jenner made my purchase a joyful and seamless experience. I won't hesitate to recommend Jenner to anyone who asks my opinion. Thanks Austin!
I had an excellent experience dealing with Aidan and the team at Jenner when purchasing my first new vehicle. Aidan was super helpful, communicative and easy to deal with. He went above and beyond in helping me get just what I wanted for the truck and helping me figure out all of my options without being overbearing. I would highly recommend Aidan and Jenner Chevrolet! Thanks again for setting me up with my dream truck and making the experience super easy and stress free !
Have serviced an Jenner over a number of years and purchased an EV there in 2021. Excellent service and support!

Update April 2025 - my 2022 Bolt EUV doesn’t require much service attention and not very often. I recently had a minor issue requiring some diagnostics as well as a routine check and tire rotation. Once again, I received excellent service from Jenner. Thank-you Steve.

Update November 2025 - 2022 Bolt in for winter tires and quick checkup. Once again, service was flawless including a very efficient and professional check in and check out (thanks Baljit), a prompt and pleasant ride home (thanks Sheila) and a complimentary taxi ride back to my on-time check out. A very nice business to deal with.
The tires were a great price - I had shopped around and Jenner’s had the best price. I was actually surprised. Best price AND most convenient service.
Good afternoon
I would like to take this opportunity to complement the service department. Matt is excellent with responding to emails promptly. He’s also very knowledgable with any software issues. My family has known Don forever in the parts department again very knowledgable with great customer service skills that seems to be very rare in this country. It’s also really nice to be able to talk to Fred the owner of the dealership with any concerns. I recommend supporting this local dealer that isn’t owned by some massive corporation that don’t really care about customers after a deal is done. Highly recommended.
It was pretty straight forward, and attendants were kind and resourceful, really a good experience.
Jenner Chevrolet is our go too place for all our GM vehicles. My contact is Jasom Podann who is knowledgeable, patient and knows how to find exactly what we want. He sells us what he knows we want and doesn't try to "upsell" products he knows we don't want. To us, this is a big thing. He makes the sale process easy and really goes over the operating differences. He helps with the tech details and is never bothered when I return to go over them again. Fred Jenner is lucky to have him and I can see the trust he has earned. Our next purchase will be with Jenner and Jason.
Good service and experience technician also Baljit Sihota consultant service very patient to explain.
Jenner the best place for GM Dealer in Victoria because they are a little bit cheaper to charge.
Hi,

went in for service and they did a great job

Thanks Fred

Al West

Esquimalt buy and sell sustainability
Aidan was incredible. Go to him. Didn’t talk to me like I was an idiot for being female. Best salesman I’ve dealt with ever. Not at all pushy. Dealership was great. Recommend.
Always great service and staff at this dealership!
Excellent service - despite the booking not being made as agreed the shop was able to take in my truck and complete service quickly.
I was very happy with the purchase of my new Equinox. Justin did a very good job. However, I would have appreciated him throwing in a set of all weather mats. This is my 1st electric vehicle ever and at $70,000 what's an extra $300.
I appreciated the installation of snow tires on rims being included in the service on my bolt EUV and the friendly free shuttle service!
Great service at Jenner Service. Above and beyond for Cantrol company trucks
My first car buying experience and honestly I couldn't have picked a better place. Everyone was helpful, informative and accommodating and Jack the salesman who assisted me did an amazing job. He answered all my questions and guided me through the process calmly and professionally for an altogether exceptional experience. I would highly recommend Jack and this dealership to anyone looking to buy... wonderful experience. Many thanks from a grateful customer!!
No wait at drop off, car ready when promised, easy collection. No problems with car.
Have a fantastic experience and it is all credited to Gabriel Smith at Jenner Chevrolet. He went over and beyond what I expected to ensure I was making the right decision.
Very nice place clean nice staff everyone is always very helpful the coffee machine is very nice for while I wait
Service department was friendly and efficient. Vehicle was delivered on time.
Gary was a pleasure to deal with. I will be bringing my vehicle to Jenner from now on. Thank you
Had an issue with my car that was a little tougher to fix than anticipated and they took care of it in an honest and professional way.
Friendly, Professional and easy to communicate with.
We took the truck to Jenner Chevrolet because it had a problem. They gave me an urgent appointment and fixed it quickly. The staff was very nice, and now the truck works great.

Welcome to Jenner Chevrolet Buick GMC Ltd.

Jenner Chevrolet Buick GMC is a dealership located in Victoria, British Columbia, that has been representing General Motors vehicles and General Motors services and products for a long time with the passion and dedication that you expect from your dealership. Inside of our state-of-the-art showroom, you will find quality vehicles including sport utility vehicles, trucks, hatchback and sedans, high-performance vehicles, and some of the best pre-owned Chevrolet, Buick, and GMC certified vehicles. You’ll also find a dedicated team of General Motors experts both in our sales department as well as in our service centre. These experts are not here only to make sells, these experts are here to help. We’ve been in business for a long time and we have come to understand certain things about what consumers expect from a truly great dealership experience.

They expect their dealership to value their business, they expect their dealership to go above and beyond to cater to their needs and provide an exceptional environment to buy or service a General Motors vehicle. They also expect to get value and great interest rates on both financing and lease to make sure they’re getting more value for their dollar. And last but not least, they expect to get honesty and transparency in all of their interactions with the dealers. This is what we tell every member of our team and this is what we expect to offer to everybody that walks through our doors every single day. Our exceptional customer service starts the moment you arrive at our dealership. 

We will offer you a truly exceptional inventory of new General Motors vehicles that include new Chevrolet, Buick, and GMC SUVs, trucks, sedans, high-performance vehicles, and electric vehicles, here in Victoria, British Columbia. Buying a new General Motors vehicle at a dealership means getting more value in the form of great interest rates and financing offers, special offers and promotions, and vehicles that are priced competitively. It also means being able to choose from an exciting inventory of new models from Chevrolet, Buick, and GMC. We have models for every need, and we will be happy to help you find what you need today.

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